Contact Us

We are here to help you 24 hours a day, 7 days a week.

Ways to Reach Us

• Live Chat: available directly on www.alfagold.in (bottom-right corner) – response within 30 seconds
• Feedback Form: fill the contact form on www.alfagold.in/contact-us
• Email response time: maximum 2 hours

Most Common Questions We Help With

• How to register and verify account on 1win from India
• Deposit issues with UPI, Paytm, PhonePe or crypto
• Withdrawal delays and KYC requirements
• How to download and install 1win Aviator app on Android/iOS
• Setting daily/monthly deposit and loss limits
• Using responsible gambling tools (cool-off, self-exclusion)

All conversations are completely confidential. We never ask for your 1win password or OTP.

Support languages: English and Hindi.